At Truly Clean Co.™, we respect your right to privacy and believe in clear, honest communication about how your information is used. This policy explains what we collect, why we collect it, and how it’s protected.

What We Collect

When you visit our site, place an order, or sign up for our newsletter, we may collect:

• Your name, email, shipping + billing address
  
• Payment info (processed securely through third-party platforms—we don’t store your full credit card details)
  
• Order history and product preferences
  
• Website behavior (like pages viewed or time spent)
  

We use standard tools (like cookies and pixels) to improve site experience, track usage, and personalize your journey.

Why We Collect It

We use your info to:

• Process and fulfill your orders
  
• Provide support if something goes wrong
  
• Understand what’s working (or not) on our site
  
• Send updates or promotions—only if you’ve opted in
  

You can unsubscribe from emails at any time. No guilt trips.

How Your Info Is Protected

We take data protection seriously. All payments are encrypted and handled through secure checkout providers.
We maintain up-to-date systems and safeguards to protect your information from misuse, loss, or unauthorized access.

Still, no online transmission is 100% secure. We do our part—and encourage you to protect your own login and device info too.

Who We Share With

We never sell or rent your personal info.
We only share limited data with trusted partners who help us run the store smoothly, including:

• Payment processors (like Shopify Payments, PayPal)
  
• Shipping providers (like USPS, UPS)
  
• Marketing + email platforms (like Klaviyo)
  

They only access your data to perform necessary services—and nothing more.

Cookies + Tracking

This site uses cookies (not the edible kind) to:

• Remember your preferences
  
• Keep items in your cart
  
• Analyze how people move through the site
  
• Improve performance and personalization
  

You can easily disable cookies in your browser settings if you prefer.

Children’s Privacy

This site isn’t meant for children under 13. We don’t knowingly collect personal data from anyone under that age. If we ever discover that we’ve received info from a minor, we’ll delete it immediately.

External Links

We may occasionally link to third-party sites (like product sources or articles we love). We’re not responsible for how those sites collect or use your data. Always read their privacy policies before submitting your info.

Your Rights

If you want to:

• Access your data
  
• Update your info
  
• Delete what we’ve stored
  

Email us at hello@trulyclean.co and we’ll take care of it.

Policy Updates

We may revise this policy from time to time. When we do, we’ll update the version here. Check back anytime to stay informed.

Questions or Concerns?

We’re always happy to clarify.
Reach us at: hello@trulyclean.co

And thanks for trusting us with your info—we don’t take that lightly.